We are Jim and Susan Bickelhaupt, Interim Innkeepers since 2000 and have recently retired from doing Interim Innkeeping and begun the new service of VIRTUAL INNKEEPING.
The way this works is simple and effective.
After "learning the basics of your operation", you simply transfer your phones to us and we will answer your inquiries, take reservations, enter them into your reservation system, make modifications to reservations, send confirmations, respond to emails and questions from your guests, schedule massages, make dinner reservations, etc. (all this being accomplished from our remote location of Lexington, SC).
We have been the longest running PAII Certified Interim Innkeepers on record as of our "retirement".
We can provide you with many references of our capabilities and our professionalism.
To this profession, we bring our business strengths and experience in customer service, management expertise and financial skills.
With our outgoing personalities, we are experts in customer care and concierge services.
Our goal is to make your time away from the phone worry free and to provide a virtual service beyond your expectations.
We are knowledgeable of many reservation systems, but prefer to utilize the THINK Property Management System.
Susan & Jim Bickelhaupt Email: [email protected] Phone: 864-420-1044 Website: www.innassist.weebly.com 623 Pinnacle Way, Lexington, SC 29072